Terms & Conditions
Cats must be fully vaccinated, and the vaccination certificate should be shown and left when you leave your cat
Cats only share a pen if they are from the same household
A non-returnable booking fee is needed to secure your booking of more than 14 days
Daily rates are charged per day or any part of a day. Therefore, a charge will be made for the day of arrival and departure
The full booking fee will be charged even if you pick your cats up earlier than originally booked
Cats can be dropped off and picked up within our opening times
An extra charge may be made for the administration of medication
High quality, certain wet and dry food is supplied by us unless diet/health management is required, then it will be up to the owner to provide the specialist foods
At Christmas/Bank Holiday times there may be additional charges
If you feel you may be late in picking your cat up on the agreed date, please make sure there are arrangements for someone else to collect, as we may not have the space to accommodate extra days. In any case, we must be contacted asap
A 50% charge of the total amount is always made for cancellations of 2 weeks before the booked start date and a full charge made for cancellations of 1 week and under before the booked start date
Netherfield Cattery, Mr & Mrs Brading, any employee, independent contractor or subsidiary of Netherfield Cattery shall not be liable for any loss or damage whatsoever, including any financial or physical loss suffered as a result of any act or omission, unless caused by negligence
Health and Hygiene
Vaccinations – For the protection and welfare of all our guests, ALL cats must be fully vaccinated against Feline Enteritis and Feline Influenza. We would also recommend vaccination against Feline Leukaemia
Boosters and a good flea treatment must have been administered no less than 10 days before their arrival
Owners must produce an up-to-date vaccination certificate upon arrival
To safeguard the health of all our boarders we reserve the right to refuse admission to any cat showing signs of ill health
Any cat showing symptoms of infection or infestation whilst in the care of Netherfield Cattery will be placed in isolation and a veterinary surgeon contacted if necessary
We are unable to accept un-neutered male cats over the age of 8 months or pregnant queens
All our guests will be regularly monitored for their behaviour, appetite and general wellbeing. This can be recorded daily, and a report can be made to the owner on collection of their cat if they so wish
Hygiene
Highest standards of hygiene are maintained to ensure your cat’s comfort, health and safety. Disinfectant hand dispensers are available to ensure staff can easily clean hands
Units are cleaned every day during your cat’s stay, and litter trays are checked, emptied and cleaned frequently throughout the day
After a cat has vacated a unit and before the next occupant arrives, the unit is cleared and all its contents are thoroughly cleaned and redone using a tried and tested procedure
During your cat’s stay everything will be done to make their stay happy and comfortable